Order Processing

  • Refunding Orders In Shopify

    To issue a refund to a customer through Shopify follow the following steps: Log in to the backend of the shopify site (URL/admin). Get credential...
  • Add New Product in Shopify

    In order to add a product to Shopify you will need access to: Product info (SKU's, UPC, sizes, stock, description, pricing, etc.) Product attatchm...
  • Creating a new order in SP

    To create an order in SP you will need access to: Magento SPExpress Follow these steps to ensure a new order is needed: New orders are made in SP...
  • Locating a sku number in Magento

    Follow these steps to locate an item in Magento: Finding a product in Magento will allow you to see ship restrictions and other product details tha...
  • Issue a refund in Paypal

    To issue a refund in Paypal you will need access to the following programs: Magento Paypal Follow these simple steps to issue a refund in Paypal:...
  • Inform a customer a refund has been issued

    In order to inform a customer they have been refunded you will need access to: Magento Stripe Desk Paypal Follow these simple steps to inform a c...
  • Locate an order in Magento

    In order to locate an order in Magento you will need access to: Magento Follow these simple instructions to easily locate customers in Magento: ...
  • Customer Service Email Response Template

    Response if customer service cannot find the order by name or confirmation number: Hello xxxxx, We would be more than happy to assist you but we ca...
  • Issue a credit memo in Magento

    In order to perform a credit memo you will need access to: Magento Once logged into Magento follow these steps to create and issue a credit memo....
  • Issue refund in Stripe

    In order to refund a customer in stripe you will need access to the following programs/information: Stripe Magento Order number Once the order is...
  • Issue a refund

    In order to issue a customer refund you will need access to the following programs: Magento Stripe Paypal Desk To Issue a refund in shopify click...