Customer Service

  • Issue a refund in Paypal

    by ONELIVE Webmaster
    To issue a refund in Paypal you will need access to the following programs: Magento Paypal Follow these simple steps to issue a refund in Paypal:...

  • Inform a customer a refund has been issued

    by ONELIVE Webmaster
    In order to inform a customer they have been refunded you will need access to: Magento Stripe Desk Paypal Follow these simple steps to inform a c...

  • Starting a new email chain in Desk

    by ONELIVE Webmaster
    In order to start a new email chain in Desk you will need access to the following programs or information: Desk The customer's email address Foll...

  • Locating a customer in Desk

    by ONELIVE Webmaster
    In order to complete this task you will need access to the following programs: Desk Magento Follow these simple instructions to learn how to loca...