Willie Nelson
Account Manager: Hollye
Client Contact: Rachel Fowler - rachel@willienelson.com
VIP/Ticketing Agent: Avery
- Send email to either Fan Club and/or Main list to promote presales and include Premium Package details.
- Facebook post (geo-targeted)
- Mobile Roadie Push (geo-targeted)
- Mobile Roadie Tour Update
Website: Susie - http://willienelson.com - Currently on AWS Server and in the process of being moved to WP Engine
- We post any new content Rachel sends over.
- If we have any content to post we can usually post at our own discretion, Rachel is fairly laid back with the items that go up.
- Rachel has DNS ownership and is responsive to any updates that may be needed.
Fan Club: Marina - http://fanclub.willienelson.com - Club Luck
- Club Luck Annual Membership @ $29.99
- Year-long access to ultimate Willie Nelson Fan Club
- Access to exclusive audio & video content
- Access to Pre-sale Ticketing*
- Exclusive Contests
- Personal Profile Page
- And much more!
Email Marketing: Eric - Mail Chimp
eCommerce: Jackson - Shopify
- We try to do a merchandise post every Friday on Facebook and Twitter.
Social Media: Eric - Rachel isn't strict on what gets posted, we have free range.
- Facebook: https://www.facebook.com/WillieNelson - We have admin access.
- Twitter: @willienelson - We have login details
- Instagram: @willienelsonofficial - We have login details
- Pinterest: https://www.pinterest.com/thewillienelson/ - We have login details
Digital Downloads: Paul
- We track the shows that are sent from the road.
- Digital Downloads are offered as part of the Premium Package.
Customer Service: Yes, we handle all customer service for Willie Nelson.
- support@willienelson.com is its own inbox and a copy of the emails are sent to support@onelivemedia.com