How to post in the OLM Wiki

Welcome to the One Live Media wiki!

This is a collaborative online resource for OLM clients and employees designed to provide walk-throughs, templates, and other information that should be helpful in the fulfillment of relevant tasks and/or responsibilities. This page includes step by step instructions for creating posts on this Wiki that will, ideally, benefit of the OLM community. If you need help navigating the OLM wiki click here. We encourage you to create articles that are not already in the system in addition to providing feedback for the ones that are pre-existing. This page includes:

• How to create a wiki post
• Important styling information
• How to insert a photo
• How to create an in-text link
• How to create information/warning boxes
• Category definitions

Follow these simple steps to create a wiki post:

1. Click link to log-in screen. Obtain this from IT.
2. Enter Username and Password. Obtain both from IT.
3. Typically, after signing in, the first page you are taken to is the "Dashboard". Notice the list of shortcut's in the column on the lefthand side of the screen.
4. Hover over the Posts tab.
5. Click Add New.
6. Input a title in the Enter title here field.
7. Input your content into the provided field.
8. Create tags for your article.
   1. Locate the tags section in the bottom of the right hand column.
   2. Type the desired tag, a word (or even a combination of words) that encapsulates the topic of your article, into the blank field in the tags section.

      Note: Tags are one of the primary methods for finding articles so make sure your tags are relevant and numerous!

   3. Click the Add button or press enter/return on your keyboard.
9. Click the publish button in the right hand column.

Styling:

Styling is a great method for shorthand communication. By altering the font one can portray a variety of messages that will be listed below for your use and understanding:

• Actions-(click, hover, enter, search etc.) should be put in italics.
  • ex: Hover over sales and click on order.
• Menus-(drop down menu's, tabs, etc.) should be denoted with blue font and bold letters
• Links-(font that, when clicked on, redirects to another page) should be denoted with blue font.
• Field Labels-(This is the name of the field) should be denoted with burnt orange text and bold letters.
• Field Values-(This is the input you type into the field) should be denoted with red text.
  • ex: Type the customer's last name in the bill to field. 
• Buttons to click-(initiates a function when clicked on) should be denoted with green text and bold letters.

 

Editing an existing post:

Most users have "author" credentials. These credentials provide the ability to post and edit your own posts. If you see a need to provide feedback do so by commenting at the bottom of the page.

1. Start at the wiki home page.
2. Locate the Meta section at the bottom of the right-hand bar (circled below).
3. Click the dashboard link (displayed in the rectangle above).
4. Hover over post button.
5. Click all posts.
6. Locate (by name) the post you wish to edit.
7. Click on the post.

Adding image files:

1. Click on the add media button that sits above the toolbar. This will open a tool for uploading images.
2. Drag and drop the image file from a folder on your computer.
3. Click the insert into post button in the bottom right hand corner.

How to create an in-text link:

1. Type the content that you wish to become the link.
2. Select the content you wish to become the link.
3. Click the insert/edit link button in the toolbar.
4. Either copy and paste a URL address in the URL field or select an existing page within the wiki that you wish to link to.
   1. To link another Wiki article simply type the name or key words into the search field.
   2. If you do not know the exact name of the article you wish to link to, click the link existing content button. This will open a drop down menu featuring the different articles in the site.
   3. Scroll and click on the existing article you wish to link to.
5. Click the add link button at the bottom right corner of the window.

How to create information/warning boxes:

Note: Information boxes will always appear as shortcode in the post editor; if you prefer to memorize the code and type it in as opposed to finding it in the toolbar that will work fine. An example of how this looks is shown below.

1. Click the circular green button with the plus sign on it featured in the toolbar.
2. Open the scroll menu and click on the desired function. Info, danger and alert boxes are all in the same section.
3. Type your content between the two sets of brackets. As indicated earlier, the box will appear as code in the editor. The brackets ([....]) indicate the code. There will be two sets of brackets for most functions (including all of the info boxes). In the editor you will see this: but it will appear as this on the page when published:

 

How to make a sticky post:

1. Locate the publish settings section in the right hand column.
2. Click the edit button which will open a drop down menu.
3. Select the sticky to front page field.
4. Click the OK button found in publish section.
5. Click the update button (at the bottom of the publish section). If you have not yet published this page you will see a publish button instead. 

Note: It is a good idea to publish your page early and update it frequently as a precaution.

 

Category definitions:

Posts in the OLM wiki are always housed in an associated category. If you do not designate a category your post will be put in the "general" category as a default but it will be easier to find in the future. Each category is defined below:

Client user guides:

User guides are resources that clients can access to better understand certain OLM processes or the various programs and platforms utilized by the company.

Site development:

Includes the process of creating a client website.

Order processing:

Order processing entails the documentation of orders and any modifications or changes made to the orders.

Product management:

Involves the planning, forecasting, production and marketing of a particular product.

Shipping and fulfillment:

Includes shipping operations and shipment carrier interactions.