Willie Nelson

Account Manager: Hollye Client Contact: Rachel Fowler - rachel@willienelson.com VIP/Ticketing Agent: Avery

• Send email to either Fan Club and/or Main list to promote presales and include Premium Package details.
• Facebook post (geo-targeted)
• Mobile Roadie Push (geo-targeted)
• Mobile Roadie Tour Update

Website: Susie - http://willienelson.com - Currently on AWS Server and in the process of being moved to WP Engine

• We post any new content Rachel sends over.
• If we have any content to post we can usually post at our own discretion, Rachel is fairly laid back with the items that go up.
• Rachel has DNS ownership and is responsive to any updates that may be needed.

Fan Club: Marina - http://fanclub.willienelson.com - Club Luck

• Club Luck Annual Membership @ $29.99
  • Year-long access to ultimate Willie Nelson Fan Club
  • Access to exclusive audio & video content
  • Access to Pre-sale Ticketing*
  • Exclusive Contests
  • Personal Profile Page
  • And much more!

Email Marketing: Eric - Mail Chimp eCommerce: Jackson - Shopify

• We try to do a merchandise post every Friday on Facebook and Twitter.

Social Media: Eric - Rachel isn't strict on what gets posted, we have free range.

• Facebook: https://www.facebook.com/WillieNelson - We have admin access.
• Twitter: @willienelson - We have login details
• Instagram: @willienelsonofficial - We have login details
• Pinterest: https://www.pinterest.com/thewillienelson/ - We have login details

Digital Downloads: Paul

• We track the shows that are sent from the road.
• Digital Downloads are offered as part of the Premium Package.

Customer Service: Yes, we handle all customer service for Willie Nelson.

• support@willienelson.com is its own inbox and a copy of the emails are sent to support@onelivemedia.com