Customers

  • Working with Desk and LiveChat

    by ONELIVE Webmaster
    Customer Service has three main avenues of communication. Phone Desk:  https://musiconelive.desk.com/agent LiveChat:  https://my.livechatinc.com...

  • Updating a Customer Record

    by ONELIVE Webmaster
    Once you receive communication from a customer asking to update their information through Desk, LiveChat or on a phone call here is the process you...

  • Adding a Customer

    by ONELIVE Webmaster
    Follow these steps to add a customer to the TITAN customer list. Click the Customers tab at the top of the page in TITAN. Click Add New Cust...